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Order
Confirmation
If you
have provided us a valid email address when you placed your
order, you will promptly recieve an email confirmation. Your
confirmation email will include your order number, which is
accompanied by an itemized list of the products you ordered.
Once your order is shipped, you will receive a second email
confirming your order has been shipped. This email will include
your tracking information, as well as instructions on how
to track the progress of your shipment. Please note, your
credit card will NOT be charged until your order ships.
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Tracking
your Order
If you
have provided us a valid email address when you placed your
order, you will recieve shipping confirmation email on the
day your order ships. The shipping confirmation email will
include your tracking number with instructions on how to track
your order.
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Missing
Order Confirmation
If you
have provided us a valid email address when you placed your
order, you will promptly recieve an email confirmation of
your order. If you have not received your confirmation within
2 hours, please do the following:
a) Check
to see if you your spam blocker is actively blocking emails
from us. If so, please email us and we will resend your order
confirmation.
b) If
you do not have a spam blocker or the blocker is not blocking
email from us, email us and request a copy of your order confirmation
request Your confirmation email will include your order number,
which is accompanied by an itemized list of the products you
ordered. Once your order is shipped, you will receive a second
email confirming your order has been shipped. This email will
include your tracking information, as well as instructions
on how to track the progress of your shipment. Please note,
your credit card will NOT be charged until your order ships.
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MIssing
Tracking Email
If you
have provided us a valid email address when you placed your
order, and you have not recieved an email with your tracking
infomation after 4 business days, please contact our customer
service deparment.
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